Compartir
Helping Customers Win: Customer Success Insights (en Inglés)
Piyush Agrawal
(Autor)
·
Windy City Publishers
· Tapa Blanda
Helping Customers Win: Customer Success Insights (en Inglés) - Agrawal, Piyush
23,06 €
24,27 €
Ahorras: 1,21 €
Elige la lista en la que quieres agregar tu producto o crea una nueva lista
✓ Producto agregado correctamente a la lista de deseos.
Ir a Mis Listas
Origen: Estados Unidos
(Costos de importación incluídos en el precio)
Se enviará desde nuestra bodega entre el
Martes 09 de Julio y el
Viernes 26 de Julio.
Lo recibirás en cualquier lugar de España entre 1 y 5 días hábiles luego del envío.
Reseña del libro "Helping Customers Win: Customer Success Insights (en Inglés)"
What drives customer success?Technology, processes, or the people involved?Customer success as an orchestrated business function is more vital than ever, amidst heightened focus on reducing customer churn and on increasing recurring revenue.Helping Customers Win covers three primary aspects of customer success-technology, processes, and people-with a sharp focus on "people" to elevate your company's reputation and client success. Mastering corporate etiquette takes time. Customer success practitioners can benefit from the rich experiences of their peers in addressing challenging situations to reach their full potential. Helping Customers Win accelerates the learning process by providing a field-tested framework with examples on how to excel while interacting with customers, based on interviews of industry veterans. This framework-based on the author's and his peers' decades worth of experiences and observations-helps develop specific skills customer success professionals need to promote healthy conversations and maintain long-lasting relationships with customers.Helping Customers Win prescribes strategy and practical recommendations within contextual customer interaction settings. Adopt these tools, procedures, templates, analysis, and suggestions to improve customer retention rates, to boost upsell and cross-sell revenue, and to run a well-managed customer success organization. Make Helping Customers Win a must-read for your organization today.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
Todos los libros de nuestro catálogo son Originales.
El libro está escrito en Inglés.
La encuadernación de esta edición es Tapa Blanda.
✓ Producto agregado correctamente al carro, Ir a Pagar.
