Libro The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service De Guy, Mary E. ; Mastracci, Sharon H. ; Yang, Seung-

portada The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

Formato

Libro Físico

Editorial

Palgrave MacMillan

Autor

Guy, Mary E. ; Mastracci, Sharon H. ; Yang, Seung-Bum

Idioma

Inglés

N° páginas

639

Encuadernación

Tapa Blanda

Dimensiones

23.4 x 15.6 x 3.4 cm

Peso

0.92 kg.

ISBN13

9783030248253

Categorías

La administración pública
Las políticas del gobierno central
Derecho administrativo y administraciones públicas

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

Guy, Mary E. ; Mastracci, Sharon H. ; Yang, Seung-Bum (Autor) · Palgrave MacMillan · Tapa Blanda

Sin Stock

Reseña del libro "The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service"

Section I situates emotional labor within the public service paradigm and within national cultureSection II provides contextual understanding of the subject from multiple levels: individual, organizational, cultural, and situational Section III explores how emotional labor is performed in 11 different countries across 6 continentsSection IV offers revisions to the current public service paradigm, based on the evidence revealed in the country-by-country discussions