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key performance indicators (en Inglés)
david parmenter
Reseña del libro "key performance indicators (en Inglés)"
An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!
By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:
The four foundation stones that lead the development and use of KPIs
A 12-step model for developing and using KPIs with guidelines
A KPI resource kit including worksheets, workshop programs, and questionnaires
A new and pragmatic approach to finding critical success factors
Over 300 performance measures
Implementation variations for small to medium enterprises and not-for-profit organizations
New implementation short cuts
How to brainstorm performance measures
Templates for reporting performance measures
A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team
Opiniones del libro
Alan Sandoval
Viernes 15 de Febrero, 2013
Compra Verificada
El producto es muy bueno, no marqué 5 estrellas porque se tardo casi un mes el envío.